Frequently Asked Questions
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Are ALL ingredients used natural?
Our entire ingredient list across all of our brand products includes butters, oils, and extracts sourced from plants. Additionally, we only scent with high grade essential oils and color our products with natural colorants, such as turmeric and indigo powders. The only ingredient that is synthetic is Sodium Hydroxide which we put into our soaps (as most soap makers do). Please note, sodium hydroxide goes in, but after 48 its chemical composition changes and is no longer an active ingredient in our soap bars.
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Do you offer plastic-free or package-free?
We strive for plastic-free and low-waste. We ship with plastic-free materials, and almost all of our products are plastic-free. If you request package-free upon order placement, we can exclude all tags and labels from your order.
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Do you offer wholesale?
We are currently working on a plan for wholesale and intend to use Faire and Etsy. Please email us with any questions in the meantime. kathleen@westgrovesoaps.com
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Can I find your products in stores?
Right now, you can find us at Everything Natural in Clarks Summit, PA, and in Now and Zen in Throop, PA - We are always looking to partner with more businesses!
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What is Cold Process soap?
Cold Process is the method we use to create our soaps. It involves emulsifying oils with Sodium Hydroxide, also known as Lye and then curing the resulting soap bar at room temperature for at least 4 weeks. Please note: no lye remains in the final product because it undergoes a chemical composition change when it binds with the fatty acids in the oils.
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Do You Accept Returns?
We do not accept returns at this time. If you receive an order and are unhappy, please reach out to Kathleen at kathleen@westgrovesoaps.com